FAQ
Frequently Asked Questions
What if I'm unsure about the problem with my computer?
Don’t worry! We offer free diagnostics to identify the issue with your computer. Our technicians will thoroughly examine your system and provide a detailed explanation of the problem. We can then recommend the best course of action to resolve the issue.
Are you available for computer maintenance and tune-up services?
Absolutely! In addition to repairs, we offer computer maintenance and tune-up services to optimize your system’s performance. This includes removing unnecessary software, updating drivers, cleaning out dust, and ensuring your computer is running smoothly.
Do you offer on-site repairs or only in-store service?
Yes, we offer onsite repairs for specific jobs, we provide in-store repairs at our physical location as well. We have a dedicated workspace where our technicians can diagnose and repair your computer efficiently. If necessary, we can help you uninstall and transport your desktop computer to our shop.
What if my computer is under warranty?
If your computer is still under warranty, we recommend contacting the manufacturer or authorized service provider as they may provide repairs at no cost. However, we can assist with warranty-related inquiries and provide support if the warranty allows repairs from third-party service providers.
After sales & warranty
We offer 30-day warranty for every service, However, If there are issues with our repair you can contact our friendly team and solve the problem.
Can you give me an estimate for the repair cost?
Once we identify the problem, we can provide you with an estimate of the repair cost before proceeding with any work. We strive to offer transparent pricing and will inform you of any additional costs if they arise during the repair process.
Will I lose my data during the repair process?
We strongly recommended that backup your data before the repair process start. However, Before performing any repair work that may involve data loss, we will inform you and discuss the options available to back up your data. Whenever possible, we strive to protect your data and ensure its integrity throughout the repair process.
How long does a typical computer repair take?
The repair time can vary depending on the complexity of the issue. Minor repairs or software troubleshooting may be completed within a few hours or the same day. However, more extensive repairs or hardware replacements could take longer, potentially a few days.
Do you repair both desktop and laptop computers?
Yes, we provide repairs for both desktop and laptop computers. Our technicians are skilled in handling various computer models and brands.
Can I Ask You for Advice?
Yes, we are happy to help you. Send email through offical email